BCS PC-BA-FBA-20 Questions and Answers Guarantee you Oass the Test Easily [Q10-Q34]

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BCS PC-BA-FBA-20 Questions and Answers Guarantee you Oass the Test Easily

Share Latest PC-BA-FBA-20 DUMP with 82 Questions and Answers

QUESTION 10
Which of the following BEST describes an ethnographic study?

A study which uses prototype graphical screens to demonstrate a user requirement.

A study of users in their workplace undertaking representative simulated scenarios.

A study where the analyst spends an extended period of time in the target environment.

A study which ensures that the needs of a wide range of ethnic groups are considered.

QUESTION 11
Which of the following are steps in the Isaksen and Treffinger’s creative problem solving model?
a. Mess Finding.
b. Data Modelling.
c. Process Finding.
d. Problem Finding.
e. Solution Finding.
a. Mess Finding.

a, b, c and d.

b, c and e.

a, d and e.

a, c, d and e.

QUESTION 12
Which stage of Isaksen and Treffinger’s creative problem-solving model is concerned with analysing the opinions and concerns to identify how information can be quantified?

Mess finding.

Data finding

Problem finding.

Idea finding

QUESTION 13
If a process has been well designed, which of the following issues could still cause a problem and prevent achievement of objectives?

Insufficient resources available to carry out the process

Redundancy

Lack of standardisation.

Duplication

QUESTION 14
In which of the following categories would return on investment be considered when assessing the feasibility of a project?

Financial feasibility.

Business feasibility

Technical feasibility

Operational feasibility.

QUESTION 15
A business case contains the following in its management summary:
‘The recommended option meets the new regulatory requirements. It will ensure our products remain in the marketplace and be the first to receive compliance certification, which will enhance our reputation as the market leader New business policies and processes will be introduced, which may temporarily reduce productivity. The action plan will be communicated to all staff at the next monthly meeting?
Which TWO categories of costs and benefits are described in this extract?

Tangible costs

Intangible costs.

Tangible benefits

Intangible benefits

Irregular costs

QUESTION 16
Which of the following is a stage in the Business Change Lifecycle?

Feasibility

Analysis.

Strategy

Realisation.

QUESTION 17
A report has been created into improving the scheduling of physio appointments at a major hospital An extract reads
‘The scheduling team have a strong set of skills that will not need to be updated However, the team should be split into two. one dealing with inpatients and one with outpatients The introduction of a new telephony software and an online booking system will also require changes to the process’ How might these changes be BEST presented to communicate with the scheduling team’?

Business Process Model

Business Activity Model

POPIT

Prototype

To determine the best way to present the changes to the scheduling team, we need to consider the nature of the information being communicated and the audience (the scheduling team). The extract describes changes to processes, roles, and systems, which are best represented visually to ensure clarity and understanding.
Key Considerations:
Business Process Model (BPM): A BPM is a visual representation of the steps in a process. It is particularly useful for communicating changes to workflows, roles, and responsibilities. Since the extract discusses splitting the scheduling team into two groups and introducing new software and processes, a BPM would effectively illustrate how these changes impact the workflow.
Business Activity Model (BAM): A BAM focuses on high-level activities and their logical dependencies, often used in strategic planning. However, it is less detailed than a BPM and may not adequately capture the specific changes to scheduling processes.
POPIT (People, Organization, Process, Information, Technology): POPIT is a framework for analyzing business change across multiple dimensions. While it provides a holistic view, it is not a presentation tool and would not be the best choice for directly communicating the changes to the scheduling team.
Prototype: A prototype is typically used to demonstrate the functionality of a system or software. While the introduction of telephony software and an online booking system could involve prototyping, this option does not address the need to communicate process and role changes.
Evaluation of Each Option:
A . Business Process Model:
A BPM is ideal for illustrating the changes to the scheduling process, including the split into inpatient and outpatient teams and the integration of new software. It provides a clear, step-by-step visual representation that the scheduling team can easily understand.
Conclusion: This is the best option .
B . Business Activity Model:
While a BAM could provide a high-level overview of the changes, it lacks the detail needed to explain specific process adjustments.
Conclusion: This is not the best option .
C . POPIT:
POPIT is a framework for analysis, not a communication tool. It would not effectively convey the changes to the scheduling team.
Conclusion: This is not the best option .
D . Prototype:
Prototyping is relevant for demonstrating software functionality but does not address the need to communicate process and role changes.
Conclusion: This is not the best option .
Final Recommendation:
The changes should be presented using a Business Process Model , as it effectively communicates the revised workflows and roles to the scheduling team.

QUESTION 18
Which lifecycle accepts and expects changes during requirements so would cope well with a rapid pace of change?

Iterative

Waterfall

Incremental

V model

QUESTION 19
Style guides, manuals and job descriptions are examples of what type of knowledge?

Explicit.

Implicit.

Tacit.

Organisational.

QUESTION 20
An analyst has asked a user to describe each step in a task as they perform it.
Which of the following investigation techniques is the analyst using?

Ethnographic study.

Interviewing.

Activity sampling

Protocol analysts.

QUESTION 21
An entity type is a template for its entity occurrences.
Which of the following is a template for objects?

A class.

A use case.

An operation

An actor.

QUESTION 22
What stage of the V model provides the test criteria for user acceptance testing?

The business needs.

The requirements.

The designed solution

The developed solution.

QUESTION 23
During a workshop, it is useful to ask participants to come up with ideas which are listed for later evaluation.
What is this technique called?

Round Robin

Brainstorming.

Mind Mapping

Mess Finding

QUESTION 24
Which of the following is NOT a diagrammatic documentation style for requirements?

Data model

User story

Use case model

Business process

QUESTION 25
When are workshops especially valuable?

When suitably sized rooms are available

When all stakeholders are agreed on the way forward.

When a geographically dispersed set of users needs to be consulted.

When time and budget are constrained.

QUESTION 26
When undertaking business system modelling how many Business Activity Models’ (BAM’s) are initially produced?

One for each system under consideration.

One for each CATWOE.

One for each Actor

One to reflect the perspective of the Owner.

QUESTION 27
A system holds information about an employee; Mike Berry.
Which of the following is Mike Berry an example of?

An attribute

An object

A class.

An operation.

QUESTION 28
Which of the following investigation techniques involves following a user for one or two days in order to find out what a particular job entails?

Scenario analysis.

Protocol analysis.

Shadowing.

Activity sampling.

QUESTION 29
The entity relationship model below shows the relationship between Product and Order.

Which of the following business rules is correct and is reflected in the diagram?

The minimum number of products on each order is zero.

The maximum number of products on one order is eight.

The maximum number of products on one order is unlimited.

The minimum number of orders for each product is one.

QUESTION 30
What is shown by the actor-task level of the business process hierarchy?

The work carried out to complete the business process at an overview level.

The work conducted within each individual task.

The actors involved in the business process.

The event triggering the business process.

QUESTION 31
A well formed requirement is said to comply with which of the following acronyms?

MOSCOW.

SMART.

OSCAR.

MOST.

QUESTION 32
Which of the following represents the total cash flows of an investment, over a period of time, adjusted to reflect the time value of money?

The Internal Rate of Return.

The Time to Payback.

The Net Present Value.

The Return on Investment.

QUESTION 33
In a UML activity diagram, which symbol represents a task?

A round-cornered rectangular box

A filled in circle

A diamond shaped box

A bullseye

QUESTION 34
Which of the following terms may be used to describe the attitude of a stakeholder who is NOT in favour of the project but is probably not actively opposed to it?

Opponent.

Neutral.

Critic.

Blocker.

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