[Oct 01, 2024] Achive your Success with Latest Salesforce OmniStudio-Consultant Exam [Q13-Q35]

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Achive your Success with Latest Salesforce OmniStudio-Consultant Exam [Oct 01, 2024]

The OmniStudio-Consultant Exam Test For Brief Preparation

To prepare for the Salesforce OmniStudio-Consultant certification exam, candidates need to have hands-on experience with the Salesforce platform. They should have a deep understanding of the platform’s architecture, data model, and security features. In addition, candidates should be familiar with Apex programming language, Visualforce, and Lightning components.

Salesforce OmniStudio-Consultant certification is a highly sought-after credential that validates a candidate’s expertise in building custom solutions using the Salesforce platform. Salesforce Certified OmniStudio Consultant certification is specifically designed for professionals who possess knowledge and experience in creating customized solutions using the Salesforce OmniStudio. The Salesforce Certified OmniStudio Consultant exam is a challenging test that evaluates a candidate’s proficiency in various aspects of the Salesforce platform.

NEW QUESTION 13
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.
What FlexCard feature should the consultant recommend to address this issue?

Zones

States

Actions

Flyouts

NEW QUESTION 14
An insurance company decides to implement a sales console for the sales representatives that displays or provide access to customer information. The consultant reviews all the information required and determines that FlexCards would be the best solution to display part of the required information.
Which two pieces of data should the consultant recommend displaying using FlexCards’ Choose 2 answers

Policies including type, issue date, amount

Terms and Conditions for each policy

Guided troubleshooting process

Customer name, title, phone, email

NEW QUESTION 15
Which OmniStudio tool can be used to invoke scheduled jobs?

Integration Procedure

DataRaptor Extract

DataRaptor Load

Calculation Procedure

NEW QUESTION 16
Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?

DataRaptor Load

Integration Procedure

Calculation Procedure

FlexCards

NEW QUESTION 17
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns Which feature should the consultant recommend to improve performance and address users concerns?

Try Catch

Batch jobs

Chaining

Conditions

NEW QUESTION 18
A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process.
What is the most efficient approach that the consultant can recommend to the business to meet this requirement?

Add a new Step element with Input elements

Add an embedded FlexCard

Add an LWC component

Add an Input Action to a Step

NEW QUESTION 19
Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer’s email address.
What should the consultant recommend to meet this requirement?

Add a Set Errors element

Add a DataRaptor to retrieve the email address

Add a Validation Rule to the Contact object

Add a Conditional View to the last step

NEW QUESTION 20
An existing OmniScript used to capture and update customer information displays the following information on the same page:
* Name
* Age
* Street
* Last name
* Postal code
* Gender
* State
* Phone
* City
* Country
* Email
Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?

Use a template for each category and add custom code for the required validation

Use a Section to break the information and Headline to the title and a required icon in the input

Use a Visualforce Page with the categories, labels, and the required validation

Use Block elements to group and required property checked in some of the inputs

NEW QUESTION 21
An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables.
What is an advantage of calculation procedures that the consultant should highlight in this scenario?

Allows aggregate functions

Allows text concatenation using algebraic operators

Allows multiple versions that will execute based on when the request is made

Allows AI integration to calculate next best offer using policy attributes

NEW QUESTION 22
A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
* Allow the user to select one or more energy products from a list
* Get current energy usage data from an external system via an API
* Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers

DataRaptor Post Action

Multi-select Input

Post to Object Action

Radio Input

HTTP Action

NEW QUESTION 23
A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data then enters additional information. In the next step, the process retrieves data from an external system.
In this scenario, which OmniStudio data tool should the consultant recommend?

DataRaptor Turbo

Calculation Procedure

Integration Procedure

DataRaptor Extract

NEW QUESTION 24
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of “network issue” and submit the case data “as-is” to a back office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers

DataRaptor Turbo Extract

OmniScript

FlexCard

Integration Procedure

DataRaptor Load

NEW QUESTION 25
A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains 5 child FlexCards inside the state of the parent FlexCard.
How many different data sources can be configured using FlexCards in this scenario?

NEW QUESTION 26
A company has an existing OmniScript that agents use to create new billing accounts. It currently has three st to capture required information:
* Step 1: account name and legal number
* Step 2: billing cycle and monthly due date
* Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers

Create a reusable OmniScript for this process

Use a single DataRaptor to save the information

Combine the three steps into one step

Configure the save for later property

NEW QUESTION 27
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF’

OmniStudio Action

Integration Procedure

DataRaptor

Calculation Procedure

NEW QUESTION 28
Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the bmust says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer’s email address.
What should the consultant recommend to meet this requirement?

Add a Set Errors element

Add a DataRaptor to retrieve the email address

Add a Validation Rule to the Contact object

Add a Conditional View to the last step

NEW QUESTION 29
Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer’s email address.
What should the consultant recommend to meet this requirement?

Add a Set Errors element

Add a DataRaptor to retrieve the email address

Add a Validation Rule to the Contact object

Add a Conditional View to the last step

NEW QUESTION 30
Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce.
According to best practice, what data source should be used?

Streaming API

DataRaptor Extract

REST

Integration Procedure

NEW QUESTION 31
When designing OmniScripts, which three best practices should consultants recommend to increase user adoption?
Choose 3 answers

Prefill data for users when possible

Replicate existing processes as-is

Provide keystroke commands for data entry

Divide complex processes into sections

Provide user help text

NEW QUESTION 32
what can a DataRaptor Extract do?

Create data in multiple related objects

Extract data from a spreadsheet

Retrieve data from multiple related objects

Load data from external sources

NEW QUESTION 33
A consultant Is designing a solution for a client using Omnistudio. The client wants to display data and launch actions from their Salesforce org.
Which OmniStudio tool should the consultant use to meet this requirement?

DataRaptors

FlexCards

OmniScripts

Integration Procedures

NEW QUESTION 34
A company has an OmniScript that allows agents to schedule service calls. The first step displays the account name, primary contact name, and telephone number to the user for confirmation. On the second step, it displays available appointment slots, which are retrieved from an external service in XML and then transformed into JSON. The following actions are currently used in the OmniScript:
* DataRaptor Extract Action
* HTTP Action
* DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?

Combine these actions into an Integration Procedure

Change DataRaptors to extract single objects

Add conditional views to the OmniScript

Add reusable OmniScripts for each step

NEW QUESTION 35
A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
Which OmniStudio tools should the consultant recommend to meet these requirements?

Specific FlexCards with Actions for each type of Contact

Multiple OmniStudio Actions that invoke separate OmniScripts

Single FlexCard with an Action to invoke an OmniScript

Single OmniStudio Action that invokes separate Omniscripts