Oracle 1z0-1196-25 Exam Dumps [2025] Practice Valid Exam Dumps Question [Q30-Q47]

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,service order field activitiesare tasks performed in the field, such as meter installations, inspections, or disconnections, and are managed through specific configurations that define their outcomes. TheField Task Typeis the entity where an implementation configures the types of completion eventsto implement the outcome for a specific field activity. According to the Oracle Utilities Customer to Meter Configuration Guide, the Field Task Type defines the detailed characteristics of a field task, including the completion events (e.g., updating a service point status, creating a measurement, or triggering a notification) that occur when the task is completed.
The Field Task Type allows for precise configuration of the actions to be taken upon task completion, such as updating system records, generating follow-up tasks, or initiating communications. This is critical for ensuring that the outcome of a field activity aligns with business processes. For example, if a field task involves installing a meter, the Field Task Type might specify completion events like updating the service point’s device configuration and creating an initial measurement.
The other options are incorrect for the following reasons:
Option A: Outbound Communicationis used to configure messages sent from the system (e.g., notifications to customers or third parties) but does not define completion events for field tasks.
Option B: Field Activity Typedefines the high-level category of field activities (e.g., meter installation, disconnection) but does not provide the granular configuration of completion events, which is handled by the Field Task Type.
Option C: Inbound Communicationmanages messages received by the system (e.g., from external systems or devices) and is unrelated to field task completion events.
Option D: Service Order Activity Typeis a broader configuration that governs the service order process but does not specify the detailed completion events for individual field tasks.
The Oracle Utilities Customer to Meter Implementation Guide emphasizes that the Field Task Type is the appropriate configuration point for defining completion events, as it allows implementations to tailor the outcomes of field activities to meet specific business requirements. For instance, a Field Task Type for a meter reading task might include a completion event to validate the reading and update the measuring component, ensuring accurate billing data.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Field Task Type Configuration Oracle Utilities Customer to Meter Implementation Guide, Chapter: Service Orders and Field Activities

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, the process of calculating service quantities (bill determinants) for billing relies on meter reading data processed through usage calculations. When meter reads are corrected or replaced (e.g., due to errors or manual adjustments), the system generates aCorrected Read Notificationto ensure that the updated data is reflected in subsequent processes, such as billing or usage calculations.
According to the Oracle Utilities Customer to Meter Configuration Guide, the entity that represents a Corrected Read Notification is aMeasurement.
TheMeasuremententity in the system captures the actual meter reading data, including initial, corrected, or replacement reads. When a read is corrected, the Measurement record is updated, and this update serves as the Corrected Read Notification, triggering downstream processes like recalculating usage or adjusting bill segments. For example, if a meter reading was initially recorded as 100 kWh but later corrected to 120 kWh, the Measurement record is updated to reflect the corrected value, and this update notifies the system to reprocess the associated usage transaction for accurate billing.
The Oracle Utilities Customer to Meter Implementation Guide further explains that Measurements are central to the Validation, Editing, and Estimation (VEE) process, as they store both raw and validated data. A Corrected Read Notification, as a Measurement, ensures that all dependent processes, such as usage subscriptions orbill calculations, use the most accurate data. This is critical for maintaining billing integrity and customer trust.
The other options are incorrect for the following reasons:
Option A: Correction Noteis not a defined entity in Oracle Utilities Customer to Meter for this purpose; it may be confused with documentation or audit notes but does not represent a Corrected Read Notification.
Option B: Off Cycle Bill Generatoris used to create bills outside regular billing cycles and is unrelated to meter read corrections.
Option D: Usage Transactionrepresents the result of usage calculations (e.g., service quantities) but does not capture the corrected read itself; it relies on the Measurement for input data.
Option E: Usage Requestinitiates the calculation of usage but does not represent the notification of a corrected read.
Practical Example:Suppose a customer’s meter reading for a billing period is initially incorrect due to a data entry error. The utility corrects the reading in the system, updating the Measurement record. This update acts as the Corrected Read Notification, prompting the system to recalculate the usage transaction and generate a corrected bill segment, ensuring the customer is billed accurately.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Measurement Management and VEE Processing Oracle Utilities Customer to Meter Implementation Guide, Chapter: Meter Data Management and Corrections

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, the requirement for capturing at least one form of identification on a personrecord is defined in thePerson Typeconfiguration. The Oracle Utilities Customer to Meter Configuration Guide specifies that the Person Type determines the characteristics and rules for person records, including whether one or more identifiers (e.g., SSN, Tax ID) are mandatory. By setting a mandatory identifier rule in the Person Type, the system ensures that a person record cannot be created or saved without at least one valid identifier, enhancing data completeness and compliance with regulatory or business requirements.
The Person Type configuration allows utilities to tailor identification requirements based on the type of person (e.g., residential customer, commercial entity, landlord). For example, a residential Person Type might require an SSN or Driver’s License, while a commercial Person Type might mandate a Tax ID. This flexibility ensures that the system aligns with the utility’s policies for customer identification and verification.
The Oracle Utilities Customer to Meter Implementation Guide further explains that the mandatory identifier setting in Person Type is enforced through validation logic, which checks for the presence of at least one identifier during record creation or update. Thisis particularly important for preventing incomplete records and ensuring that customer interactions (e.g., billing, collections) are linked to verified identities.
The other options are incorrect for the following reasons:
Option A: Feature Configurationcontrols specific system behaviors or modules but does not manage person identifier requirements.
Option B: Master Configurationdefines high-level system settings but is not specific to person record rules.
Option C: Person Identifier Typedefines the types of identifiers and their properties (e.g., uniqueness) but does not mandate their inclusion.
Option D: Installation Optionshandle global system parameters, not specific person record requirements.
Practical Example:A utility configures the Person Type for “Residential Customer” to require at least one identifier, such as an SSN or Driver’s License. When a customer service representative creates a new person record for a residential customer, the system prompts for an identifier and prevents saving the record until one is provided. This ensures that all customer records meet the utility’s identification standards, facilitating accurate account management and regulatory compliance.
The Oracle Utilities Customer to Meter User Guide emphasizes that mandatory identifier rules in Person Type are critical for maintaining data integrity, especially in scenarios involving customer verification or fraud prevention.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Person Type Configuration Oracle Utilities Customer to Meter Implementation Guide, Chapter: Customer Data Management Oracle Utilities Customer to Meter User Guide, Section: Person Record Creation

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,Domain Value Mapsare used to map similar field and lookup values between different application components to ensure consistency and interoperability. The Oracle Utilities Customer to Meter Configuration Guide explains that Domain Value Maps define relationships between values in different domains, allowing the system to translate or align data across components (e.g., mapping a billing status code to a financial transaction code).
The other options are incorrect:
Option B: Master Configurations define global system settings, not value mappings.
Option C: Lookups define valid values for a field but do not map values between components.
Option D: Feature Configurations control system behavior, not value mappings.
Option E: Extendable Lookups allow customization of lookup values but do not handle mapping between components.
Thus, the correct answer isA, as Domain Value Maps are the mechanism for mapping values.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Domain Value Maps Oracle Utilities Customer to Meter Implementation Guide, Chapter: System Configuration

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,Financial Transaction creation algorithmsgovern how financial transactions are generated and processed. The Oracle Utilities Customer to Meter Billing Guide specifies:
Statement C: “They control when a Financial Transaction’s details are ready to be posted to the General Ledger.” This is correct, as algorithms determine the timing of General Ledger (GL) posting based on transaction status.
Statement D: “They control if and how the General Ledger entries are created.” This is also correct, as algorithms define whether GL entries are generated and the structure of those entries (e.g., debit/credit accounts).
Statement E: “They control how the current balance is affected.” This is correct, as financial transactions directly impact the account’s current balance, and algorithms dictate how these updates occur.
The other statements are incorrect:
Statement A: The payoff balance is typically managed by payment algorithms, not financial transaction creation algorithms.
Statement B: The sweeping of financial transactions onto a bill is controlled by bill completion processes, not financial transaction creation algorithms.
Thus, the correct answers areC,D, andE, as they align with the role of financial transaction creation algorithms.
Reference:
Oracle Utilities Customer to Meter Billing Guide, Section: Financial Transactions and General Ledger Oracle Utilities Customer to Meter Implementation Guide, Chapter: Financial Transaction Processing

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, theMeter Data Management (MDM)application component is responsible for capturing and managing the source record that contains information about where an asset or device, such as a meter, is installed. The Oracle Utilities Customer to Meter Configuration Guide explains that MDM handles the lifecycle of metering devices, including their installation details, measurement data, and associations with service points. The source record for device installation is typically theservice point, which is maintained within MDM and links the device to a specific location (e.g., a premise).
MDM is designed to manage all aspects of meter-related data, including the physical or virtual installation of devices, their configurations, and the measurements they produce. When a device is installed, MDM records the service point where the device is located, along with details such as the installation date, device configuration, and measuring components. This ensures accurate tracking of devices for billing, maintenance, and operational purposes.
The other options are incorrect for the following reasons:
Option A: Operational Device Managementis not a distinct application component in Oracle Utilities Customer to Meter; it may be confused with functionalities within MDM or other systems.
Option B: Customer Care and Billing (CC&B)focuses on customer interactions, billing, and financial transactions, not on capturing device installation records.
Option D: Digital Asset Managementis not a component in this system; it may refer to unrelated asset management systems in other contexts.
Option E: Work and Asset Management (WAM)manages work orders and asset maintenance but does not primarily handle the source record for device installation, which is a core function of MDM.
The Oracle Utilities Customer to Meter Implementation Guide further clarifies that MDM integrates with other components, such as CC&B for billing and WAM for maintenance, but it is the primary component for recording and managing device installation data. For example, when a meter is installed at a service point, MDM updates the service point record with the device’s serial number, type, and configuration, ensuring traceability throughout the device’s lifecycle.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Meter Data Management Overview Oracle Utilities Customer to Meter Implementation Guide, Chapter: Device Installation and Management

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, ausage subscriptionis a record that links a service agreement to a specific usage calculation group, which is used to calculate service quantities (bill determinants) for billing.
TheService Agreementis the record that directly initiates the creation of a usage subscription. According to the Oracle Utilities Customer to Meter documentation, when a service agreement is created or activated, it triggers the creation of a usage subscription to define how usage data (e.g., meter readings) will be processed for billing purposes.
The other options are incorrect for the following reasons:
Service Agreement Type(Option A) defines the template or rules for service agreements but does not directly initiate a usage subscription.
Usage Request(Option B) is a record used to request usage calculations, typically for billing or analysis, but it is not the entity that initiates the usage subscription itself.
Bill Segment(Option D) is a result of the billing process and does not initiate a usage subscription.
Usage Subscription Type(Option E) defines the characteristics of a usage subscription but is not the record that directly triggers its creation.
The Oracle Utilities Customer to Meter Implementation Guide explicitly states that the service agreement is the entity that establishes the usage subscription to facilitate usage calculations for billing.
Reference:
Oracle Utilities Customer to Meter Implementation Guide, Chapter: Service Agreements and Usage Subscriptions Oracle Utilities Customer to Meter Configuration Guide, Section: Usage Subscription Configuration

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, theenable service orchestratormanages the process of initiating or enabling utility services, often involving field activities like connecting service points or installing devices.
The algorithmD1-CNSPINSDV (Connect SP and/or Install Device)is a system-provided algorithm that evaluates the state of aservice point(e.g., disconnected, inactive, active) to determine necessary actions. The Oracle Utilities Customer to Meter Configuration Guide specifies that this algorithm can directlycreate an install eventbased on the service point’s state.
Aninstall eventis a record that documents the installation of a device (e.g., a meter) at a service point, including details like the installation date and device configuration. The D1-CNSPINSDV algorithm assesses whether the service point requires a device installation (e.g., if no device is currently installed) and triggers the creation of an install event to initiate the necessary field activity. This ensures that the service point is properly equipped to deliver and measure services.
The Oracle Utilities Customer to Meter Implementation Guide further explains that the algorithm is designed to automate service enablement by generating install events when the service point’s state indicates a need for device installation, streamlining the process and reducing manual intervention.
The other options are incorrect for the following reasons:
Option B: Update status of service point.The algorithm does not directly update the service point’s status; status changes are typically handled by other processes or algorithms after the install event is processed.
Option C: Create device and install event.The algorithm creates an install event but does not create the device itself; devices are pre-defined in the system.
Option D: Create smart meter command.The algorithm does not create smart meter commands, which are specific to advanced metering infrastructure (AMI) interactions and handled by other components.
Practical Example:A customer requests new electric service at a premise with an inactive service point and no installed meter. The D1-CNSPINSDV algorithm detects the service point’s state and creates an install event, prompting a field activity to install a meter. Once the meter is installed, the install event updates the service point’s configuration, enabling service activation.
The Oracle Utilities Customer to Meter User Guide highlights that the D1-CNSPINSDV algorithm is a key component of service enablement, ensuring that field activities are triggered efficiently based on service point conditions.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Enable Service Orchestrator and D1- CNSPINSDV Algorithm Oracle Utilities Customer to Meter Implementation Guide, Chapter: Service Orders and Field Activities Oracle Utilities Customer to Meter User Guide, Section: Service Point Management

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, the activation of a service agreement from the “Pending Start” state is managed by theSA Activation background process. The Oracle Utilities Customer to Meter Configuration Guide specifies that the timing and conditions for activation are controlled by analgorithm configured in the SA Type – SA Activation plug-in spotfor the service agreement’s Service Agreement Type (SA Type). This algorithm defines the logic for determining when all necessary conditions (e.g., meter installation, field activities) are met to activate the service agreement.
The other options are incorrect:
Option A: The Start Date is a reference point but does not control the activation process.
Option B: The End Date of a previous service agreement is unrelated to the activation of a new service agreement.
Option D: The run date of the background process determines when the process executes, but the activation logic is defined by the algorithm.
Option E: While field activity completion may be a condition, it is the algorithm that evaluates this, not the completion itself.
Thus, the correct answer isC, as the SA Activation algorithm governs the activation process.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Service Agreement Activation Oracle Utilities Customer to Meter Implementation Guide, Chapter: Starting and Stopping Service

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, plug-in spots allow implementations to configure custom algorithms for specific processes, such as bill completion. The Oracle Utilities Customer to Meter Configuration Guide specifies that theCustomer Class – BillCompletionplug-in spot is used to configure algorithms that execute during the bill completion process, including actions like deleting a bill under certain conditions (e.g., zero balance or errors).
The other options are incorrect:
Option A: The Service Agreement Type – Pre-Bill Completion plug-in spot is used for actions before bill completion, not for deleting a bill.
Option B: The Customer Class – Pre-Bill Completion plug-in spot is also for pre-completion actions, not bill deletion.
Option C: The Customer Class – Post Bill Completion plug-in spot is for actions after the bill is completed, not during the completion process.
Option D: The Service Agreement Type – Bill Completion plug-in spot is not a standard spot for bill deletion algorithms; customer class-level configuration is more appropriate.
Thus, the correct answer isE, as the Customer Class – Bill Completion plug-in spot is the correct location for configuring bill deletion algorithms.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Plug-In Spots for Bill Completion Oracle Utilities Customer to Meter Implementation Guide, Chapter: Customizing Billing Processes

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, afrozen bill segmentis a finalized segment of a bill that is ready for inclusion in the billing process. The Oracle Utilities Customer toMeter Billing Guide clarifies that for a customer with one or more payment arrangements, the bill typically includesone frozen bill segment. This segment represents the consolidated charges for the billing period, including any payment arrangement amounts due, unless the system is configured otherwise for specific scenarios.
The other options are incorrect:
Option A: The number of frozen bill segments is not dependent on the number of bills containing payment arrangement details; each bill has its own segment(s).
Option C: The number of payments in the arrangement does not determine the number of frozen bill segments.
Option D: The number of active payment arrangements does not directly affect the number of frozen bill segments on a single bill.
Option E: A bill for a customer with a payment arrangement typically includes at least one frozen bill segment, so “none” is incorrect.
Thus, the correct answer isB, as a single frozen bill segment is standard for a bill with payment arrangements.
Reference:
Oracle Utilities Customer to Meter Billing Guide, Section: Bill Segments and Payment Arrangements Oracle Utilities Customer to Meter Implementation Guide, Chapter: Billing with Payment Arrangements

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, usage calculations are responsible for determining service quantities, also known as bill determinants, which are used in billing processes. The primary entity associated with these calculations is theUsage Calculation Group. This group defines the rules and logic for calculating service quantities based on meter readings or other measurement data. According to the Oracle Utilities Customer to Meter documentation, the Usage Calculation Group is the central entity that orchestrates the calculation process, including applying validation, editing, and estimation (VEE) rules as needed.
The other options include entities that are either incorrect or not directly related to usage calculations:
Usage Version Calculation Group(Option A) is not a standard term in the Oracle Utilities framework and does not exist as a defined entity for usage calculations.
Pre-Processing Usage Calculation Group and Post-Processing Usage Calculation Group(Options B, C, D) are also not recognized entities within theOracle Utilities Customer to Meter system. These terms may be confused with preprocessing or post-processing steps in other contexts, but they do not apply to usage calculations in this system.
The correct entity,Usage Calculation Group(Option E), is explicitly mentioned in the Oracle Utilities Customer to Meter Configuration Guide as the entity that governs the calculation of service quantities for billing.
Thus, the correct answer isE, as it accurately identifies the Usage Calculation Group as the valid entity for usage calculations.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Usage Calculation Processing Oracle Utilities Customer to Meter Implementation Guide, Chapter: Billing and Usage Calculations

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,adjustmentsare financial transactions used to modify a service agreement’s balance, such as applying credits or charges. When aservice agreementis created, an adjustment may be needed to account for initial fees, promotional credits, or other financial considerations. The Oracle Utilities Customer to Meter Configuration Guide recommends that the best way to levy an adjustment at service agreement creation is toplug-in an algorithm into the SA Activation plug-in spot to create an adjustment on the service agreement’s SA Type.
TheSA Activation plug-in spot, defined in the Service Agreement Type (SA Type), is a configuration point where algorithms can be attached to execute specific actions when a service agreement is activated (i.e., transitions from “Pending Start” to “Active”). By plugging in an adjustment creation algorithm, the system automatically generates the appropriate adjustment transaction as part of the activation process. This approach ensures that the adjustment is consistently applied, auditable, and aligned with the SA Type’s business rules.
For example, a utility might configure an SA Activation algorithm to create a $50 setup fee adjustment for new residential electric service agreements. When the service agreement is activated, the algorithm triggers the adjustment, updating the service agreement’s balance and posting the transaction to the General Ledger (GL).
The Oracle Utilities Customer to Meter Implementation Guide emphasizes that using the SA Activation plug- in spot is the recommended method because it integrates seamlessly with the service agreement lifecycle, reduces manual intervention, and supports complex logic (e.g., conditional adjustments based on customer class or service type).
The other options are incorrect for the following reasons:
Option A: Define an Adjustment Type on the service agreement’s SA Type.An Adjustment Type defines the characteristics of an adjustment (e.g., GLaccount, approval rules) but does not specify when or how it is levied during service agreement creation.
Option C: Define an Adjustment Type on the service agreement’s start option.Start options control initial settings for service agreements (e.g., billing frequency) but are not used to define adjustments.
Option D: Plug-in an Enter or Exit algorithm on the Active state of the service agreement’s business object to create an adjustment.While business object state transitions can trigger algorithms, this is not the recommended approach, as it is less specific to the activation process and may complicate lifecycle management.
Practical Example:A utility offers a $25 welcome credit for new gas service agreements. They configure an SA Activation algorithm in the SA Type for gas services to create a credit adjustment of $25 when the service agreement is activated. When a customer signs up and the agreement activates, the algorithm automatically applies the credit, reducing the service agreement’s balance and notifying the billing system.
The Oracle Utilities Customer to Meter User Guide highlights that the SA Activation plug-in spot provides a robust, automated solution for adjustments, ensuring consistency and scalability across large customer bases.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Service Agreement Type and SA Activation Plug-in Spot Oracle Utilities Customer to Meter Implementation Guide, Chapter: Adjustments and Service Agreement Management Oracle Utilities Customer to Meter User Guide, Section: Service Agreement Activation

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, aLandlord Agreementspecifies how utility services at a premise revert to the landlord’s account when a tenant’s service is stopped, ensuring continuity of service and accurate billing. The Oracle Utilities Customer to Meter Configuration Guide provides clarity on the characteristics of landlord agreements:
Statement B: Different reversion terms can be defined for each type of service.This is correct. The system allows landlord agreements to specify unique reversion terms for different service types (e.g., electricity, water, gas) at a premise, enabling tailored handling based on the service’s characteristics or landlord preferences.
Statement D: The Landlord Agreement check box on the tenant’s service agreement being stopped indicates if a service agreement may be created against the landlord’s account.This is also correct. When a tenant’s service agreement is stopped, a check box on the service agreement indicates whether a new service agreement should be created for the landlord’s account, based on the landlord agreement’s reversion rules.
The Oracle Utilities Customer to Meter Implementation Guide explains that landlord agreements are designed to automate service transitions in rental properties, reducing administrative overhead and ensuring that services remain active under the landlord’s account when a tenant vacates. The flexibility to define service- specific reversion terms (Statement B) and the use of a check box to trigger landlord account actions (Statement D) are key features that support this process.
The other statements are incorrect:
Statement A: Reversion terms are always applied to all types of service at a premise.This is incorrect, as reversion terms can be service-specific, as noted in Statement B.
Statement C: The Landlord Agreement Type defines the reversion terms for a landlord agreement.This is incorrect, as reversion terms are defined within the landlord agreement itself, not the Landlord Agreement Type, which specifies general characteristics.
Statement E: Reversion terms can be seasonal.This is incorrect, as the system does not support seasonal reversion terms; terms are typically static or service-specific.
Practical Example:A landlord owns a multi-unit building with electric and water services. The landlord agreement specifies that electricity reverts to the landlord’s account immediately upon tenant departure, while water remains off until the landlord requests reactivation. When a tenant’s electric service agreement is stopped, thesystem checks the Landlord Agreement check box and creates a new service agreement for the landlord’s account, ensuring uninterrupted electricity billing.
The Oracle Utilities Customer to Meter User Guide underscores that landlord agreements streamline property management for utilities, particularly in high-turnover rental markets, by automating service reversion and reducing service interruptions.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Landlord Agreement Configuration Oracle Utilities Customer to Meter Implementation Guide, Chapter: Service Reversion and Landlord Agreements Oracle Utilities Customer to Meter User Guide, Section: Managing Landlord Agreements

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, when a frozen bill segment is cancelled and rebilled due to an issue, the system handles the financial transactions and bill presentation as follows:
Statement A: “Both the originating and cancellation financial transactions are swept onto the same bill and the Show on Bill switches on the financial transactions will be deselected.” This is correct.
According to the Oracle Utilities Customer to Meter Billing Guide, when a bill segment is cancelled, both the original (originating) and cancellation financial transactions are included in the bill, but their
“Show on Bill” switches are deselected to prevent them from appearing as line items on the customer’s bill, ensuring clarity.
Statement C: “The bill will only include the newly created bill segment details for the customer to see and the cancelled bill segment details will be suppressed from all subsequent bills.” This is also correct.
The documentation specifies that after cancellation, only the new (rebilled) bill segment is visible to the customer, and the cancelled bill segment is suppressed to avoid confusion.
The other statements are incorrect:
Statement B: Including both the original and new bill segments for the customer to see would create confusion and is not standard practice in the system.
Statement D: The cancelled bill segment details are not included in the following bill; they are suppressed entirely after cancellation.
Statement E: The “Show on Bill” switches are deselected, not selected, to ensure the cancelled transactions do not appear on the bill.
Thus, the correct answers areAandC, as they accurately reflect the system’s handling of cancelled and rebilled segments.
Reference:
Oracle Utilities Customer to Meter Billing Guide, Section: Bill Segment Cancellation and Rebilling Oracle Utilities Customer to Meter Implementation Guide, Chapter: Billing Processes

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, theSidebaris the user interface element that always appears on the desktop page, unless minimized, and contains tools and data that are useful regardless of the object being displayed. The Oracle Utilities Customer toMeter User Guide describes the Sidebar as a persistent panel on the user interface that provides quick access to frequently used tools, such as search functions, recent items, alerts, and navigation menus. The Sidebar is designed to enhance user productivity by offering context- independent functionality that remains available across different screens and tasks.
The Sidebar’s content is configurable to meet business needs, allowing users to access tools like global search, to-do lists, or system alerts without navigating away from the current object (e.g., an account or service point). It remains visible unless the user explicitly minimizes it, ensuring constant accessibility.
The other options are incorrect for the following reasons:
Option A: Work Listis a specific feature that displays tasks or to-do items but is not a persistent desktop element and is typically accessed through the Sidebar or other menus.
Option B: Application Toolbarprovides navigation and action buttons but is not always visible across all pages and does not contain general tools or data.
Option C: Control Centralis a specific dashboard for customer and account information, not a persistent element across all pages.
Option D: Object Display Areais the main area where object-specific data is shown, not a tool or data container that remains constant.
The Oracle Utilities Customer to Meter Configuration Guide notes that the Sidebar is a critical component of the user interface, designed to streamline workflows by providing consistent access to essential tools. For example, a user viewing an account in Control Central can use the Sidebar to search for another customer or view pending tasks without leaving the current screen.
Reference:
Oracle Utilities Customer to Meter User Guide, Section: User Interface Overview Oracle Utilities Customer to Meter Configuration Guide, Chapter: Desktop Configuration

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, aservice pointrepresents the location where utility services are delivered, and it must be configured to support variousmetered devices(e.g., interval, digital scalar, analog scalar). The Oracle Utilities Customer to Meter Configuration Guide explains that this requirement is met by configuringone service point type, three device configuration types, and then configuring the three valid device configuration types on the service point type.
TheService Point Typedefines the characteristics of service points, including which types of devices can be installed.Device Configuration Typesspecify the setup for devices, such as the number and type of measuring components (e.g., interval for smart meters, digital scalar for electronic meters, analog scalar for mechanical meters). By associating multiple Device Configuration Types with a Service Point Type, the system ensures that a service point can accommodate different device configurations over time, supporting the required flexibility.
For example, a Service Point Type for residential electric service might be linked to three Device Configuration Types: one for interval meters (smart meters with time-based readings), one for digital scalar meters (electronic meters with cumulative readings), and one for analog scalar meters (mechanical meters with cumulative readings). This configuration allows the service point to support any of these device types as needed, such as during meter upgrades or replacements.
The Oracle Utilities Customer to Meter Implementation Guide emphasizes that Device Configuration Types provide the granularity needed to support diverse metering technologies, while the Service Point Type ensures compatibility with the service delivery requirements.
The other options are incorrect:
Option A: Configure one service point type, three device types, and then configure the three valid device types on the service point type.This is incorrect, as Device Types define general device categories (e.g., electric meter) but lack the specific configuration details provided by Device Configuration Types.
Option C: Configure one service point type, three measuring component types, and then configure the three valid measuring component types on the service point type.This is incorrect, as Measuring Component Types definedata collection points (e.g., kWh, demand) but do not encompass the full device configuration.
Option D: Configure one service point type, one device type, three device configuration types, and then define these as valid options on the service point type.This is incorrect, as limiting to one Device Type reduces flexibility, and the correct approach focuses on Device Configuration Types.
Practical Example:A utility upgrading to smart meters configures a Service Point Type for electric service, linking it to three Device Configuration Types: interval (for smart meters), digital scalar (for existing electronic meters), and analog scalar (for older mechanical meters). When a smart meter is installed at a service point, the system references the interval Device Configuration Type, ensuring compatibility with the service point’s requirements.
The Oracle Utilities Customer to Meter User Guide notes that this configuration supports seamless meter transitions, enabling utilities to manage diverse metering technologies without reconfiguring service points.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Service Point Type and Device Configuration Oracle Utilities Customer to Meter Implementation Guide, Chapter: Device Management Oracle Utilities Customer to Meter User Guide, Section: Configuring Service Points

Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, preventing the addition of duplicatepersonrecords is a critical function to maintain data integrity and avoid redundancy in customer information. The Oracle Utilities Customer to Meter Configuration Guide explicitly states that the system can be configured to prevent duplicate persons through thePerson Identifier Type. The Person Identifier Type defines the types of identifiers (e.g., Social Security Number, Tax ID, Driver’s License) that can be associated with a person record and includes settings to enforce uniqueness for specific identifiers.
By configuring a Person Identifier Type to require uniqueness, the system checks whether an identifier (e.g., a specific SSN) already exists before allowing a new person record to be created. If a duplicate identifier is detected, the system prevents the creation of the new record and prompts the user to review the existing record. This functionality is essential for ensuring that each individual or business is represented by a single person record, reducing errors in billing, communication, and account management.
The Oracle Utilities Customer to Meter Implementation Guide further elaborates that the uniqueness check is implemented through validation rules defined in the Person Identifier Type, which can be customized to align with business requirements. For example, a utility might configure the SSN identifier type to be unique, ensuring that no two person records can share the same SSN.
The other options are incorrect for the following reasons:
Option A: Personrefers to the individual record itself, not a configuration point for preventing duplicates.
Option B: Person Contact Typedefines how contact information (e.g., phone, email) is stored but does not control duplicate prevention.
Option D: Installation Optionsmanage global system settings, such as default parameters, but do not specifically handle duplicate person checks.
Option E: Person Typecategorizes persons (e.g., residential, commercial) but does not include settings for duplicate prevention.
Practical Example:A utility configures the Person Identifier Type for “Social Security Number” to enforce uniqueness. When a customer service representative attempts to create a new person record with an SSN that already exists in the system, the system displays an error message, preventing the duplicate record and directing the representative to the existing person record. This ensures accurate customer data and avoids confusion in billing or service delivery.
The Oracle Utilities Customer to Meter User Guide highlights that configuring duplicate prevention via Person Identifier Type is a best practice for data quality, particularly in large utilities with millions of customers, where manual checks are impractical.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Person Identifier Type Configuration Oracle Utilities Customer to Meter Implementation Guide, Chapter: Customer Information Management Oracle Utilities Customer to Meter User Guide, Section: Managing Person Records