Course 2022 CPUX-F Test Prep Training Practice Exam Download [Q13-Q33]

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Course 2022 CPUX-F Test Prep Training Practice Exam Download

CPUX-F Exam Info and Free Practice Test Professional Quiz Study Materials

ISQI CPUX-F Exam Syllabus Topics:

Topic	Details
Topic 1	The human-centred design process Usability tests
Topic 2	Usability inspections and user surveys Producing design solutions
Topic 3	Specifying the user requirements Definitions, concepts and guidelines
Topic 4	Understanding and specifying the context of use

Q13. Which one of the following methods is most useful in helping to develop the navigation structure of a new website?

Contextual interview

Focus group

Heuristic evaluation of a low-fidelity prototype

Heuristic evaluation of a high-fidelity prototype

Card sorting

Storyboard

Q14. VisitDenmark is planning an app that lets visitors search for attractions, events and restaurants in Denmark.
Which two of the following remarks from an interviewer during an interview about the new app adhere to the master-apprentice principle?

Interviewee: “Sometimes the opening hours listed for attractions are not up to date” Interviewer: “We’ll talk about that in a moment. First, I want to hear more about the types of attractions that interest you”

Interviewee: “It would be nice if the app could show me videos from past music festivals” Interviewer:
!iReally? What do you expect from a music festival?”

Interviewee: “I like restaurant reviews but I always read them carefully to find out if they’re fake.” Interviewer: “Can you explain what you mean by ;fake’?”

Interviewee: “I am quite interested in design, so I would like to have an overview of museums and shops that show contemporary design” Interviewer: “Can you give me an example of a museum and a shop that you enjoyed?”

Interviewee: “Sometimes the French text is a bit silly. It’s clearly written by someone..:1 Interviewer interrupts: “Should there be more pictures?”

Interviewee: “I usually prefer quiet restaurants because they allow me to understand what people in my party are saying” Interviewer: ::Yes. I agree with that. Let me make a note of it. I love restaurants like i;Roligheden” (“Silence”) in Copenhagen, which is very quiet indeed”

Q15. Pick which are subtasks:

Rent a car

Cancel a car rental reservation

Enter the password

Book a flight

Q16. If a user’s mental model of an interactive system is incomplete or contradictory,

then the user cannot easily use the interactive system.

then the user can still easily use the interactive system.

then the user will have to learn to easily use the interactive system.

Q17. Fill in the blanks:
The main purpose of personas and___________is to identify user needs and make it easier for designers, developers and other stakeholders to understand who the users are, what they do, what their obstacles are, and to facilitate discussions within the design team.

Q18. The figure below shows the relationship between human-centred design activities according to ISO 9241 -210.
Which two errors does this drawing contain?

The activity “Management approves user requirements” is missing

The activity “Create prototypes” is missing

The activity “Specify user-centred functions” is missing

The title “Specify the user requirements” should be “Specify the user requirements to meet the context of use”

One of the grey, hatched arrows denoting iteration is missing

The title “Evaluate the designs against organisational requirements” should be “Evaluate the designs against user requirements”

Q19. Fill in the blank:
The interviewer should use open and neutral interview questions rather than closed and__________ questions

Q20. Unlike usability tests, usability inspections do not involve users, except where a user adopts the role of evaluator.

True

False

Q21. For an internal demonstration, one of your colleagues has sketched a new ordering system on a few sheets of paper. Each sheet represents a screen. The contents of the screens are hand-drawn and incomplete. Your colleague changes the screens when someone “clicks” on a button by touching it with a pencil. Which one of the following terms best describes this sketch?

User interface guideline

Low-fidelity prototype

High-fidelity prototype

Wireframe

Style guide

Storyboard

Q22. Fill in the blanks:
During a contextual interview, the interviewer treats the interviewee as the while the interviewer is the humble________ (__________model).

Q23. Which three of the following deliverables are created during the activity “Produce design solutions to meet user requirements”?

User experience project plan

Storyboards

High-fidelity prototypes

User requirements

Evaluation reports

Use scenarios

Q24. Which one of the following statements is INCORRECT?

Usability evaluation is always required in human-centred design

Usability evaluation is a key element in an iterative humancentred design process

Usability evaluation is most important during the phase “Analysis: understand and specify the context of use” *

Usability evaluations should be conducted as early as possible, because problems that are discovered early are cheaper to correct than problems that are detected late in the development

Paper prototypes are suitable for usability evaluation

Usability evaluation continues until the user requirements are met

Q25. What are qualitative user requirements?

Qualitative user requirements set measurable goals for usability and user experience.

Qualitative user requirements address the way in which the interactive system is used to arrive at a user goal

Qualitative user requirements address the way in which the system is designed

Qualitative user requirements provide a basis for the design of the interactive system and can be verified by evaluating the interactive system.

Qualitative user requirements qualify the need for the user requirement in question

Qualitative user requirements set measurable design on quantitative user requirements

Q26. Which three of the following are dialogue principles?

Conformity with user expectations

Suitability for learning

Suitability for usability

Suitability for the task

Suitability for engagement

Accessibility

Q27. Fill in the blank:
Heuristics in user design is a generally recognised__________ that helps to achieve usability.

Q28. Which one of the following is NOT a typical rating of a usability finding?

Positive finding

Minor problem

Major problem

Critical problem

Essential problem (must be fixed regardless of cost)

Catastrophic problem (life-threatening problem)

Q29. Choose the statements that are correct about organisational requirements;

Market requirements and organisational requirements are examples of requirements from stakeholders who are not users.

A requirement can be a qualitative user requirement or a quantitative user requirement

To convert user needs and user requirements into a working interactive system

An organisational rule that users have to follow when conducting their tasks.

Organisational requirements are requirements on the users that lead to requirements on the interactive system.

A statement of what users must be able to locate, recognise, understand, select or input as part of conducting a task with the interactive system to meet identified user needs in a specified context of use.

Q30. 24. “HappyHolidays” sells package holidays through their website, happyholidays.com Alice and Bob are friends. Alice books a trip to Crete on happyholidays.com for her and Bob; she emails the boarding passes to Bob to print out.
David is a customer service representative for HappyHolidays; he uses happyholidays.com to help people who phone the call centre.
Carol is a retired surgeon. She is struggling to book a holiday to Nice on happyholidays.com so she calls HappyHolidays and talks to David; David talks Carol through completing the booking herself. Which one of the following statements is correct?

Alice and Carol are primary users of happyholidays.com; David is a secondary user of happyholidays.com; Bob is an indirect user of happyholidays.com

Alice is a primary user of happyholidays.com; Carol and David are secondary users of happyholidays.com; Bob is not a user of happyholidays.com

Alice, Carol and David are primary users of happyholidays.com; Bob is not a user of happyholidays.com

Alice is a primary user of happyholidays.com; Bob, Carol and David are secondary users of happyholidays.com

Alice is a primary user of happyholidays.com; Bob, Carol and David are indirect users of happyholidays.com

Alice, Bob, Carol and David are primary users of happyholidays.com

Q31. What are usability evaluation methods? Choose two.

Two or more rooms that are specially equipped for usability tests or focus groups.

The purpose of a usability evaluation is to determine whether or not an interactive system, or a prototype of an interactive system, meets the user requirements and applicable dialogue principles, heuristics and user interface guidelines.

A checklist used by a moderator in a usability test to keep track of briefing and presession interview questions, usability test tasks, and post-session interview questions

A process through which information about the usability of an interactive system is gathered in order to improve the interactive system (known as formative usability evaluation) or to assess the merit or worth of an interactive system (known as summative usability evaluation).

Q32. A colleague is planning interviews with users of a restaurant review system. Among other questions, their interview checklist includes the question How do you choose a restaurant?
Which two of the following terms best characterise this interview question?

Closed

Formative

Leading

Neutral

Open

Summative

Q33. Fill in the blanks:
A usability_________ shows what representative users are able to accomplish with the interactive system when they carry out representative__________. Eliciting__________ opinions from users, or _________ them, is not part of a usability__________.

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ISQI CPUX-F Exam Syllabus Topics:

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